YUNIANTO, I.; MUTOFFAR, M. M. .; WIDYANINGRUM, D. K. Analisis Kepuasan Pelanggan Terhadap Kualitas Pelayanan Jasa Penyediaan Contact Center pada PT ABC. JUPITER : Journal of Computer & Information Technology, [S. l.], v. 3, n. 1, p. 34–40, 2022. DOI: 10.53990/jupiter.v3i1.77. Disponível em: https://ojs.ibm.ac.id/index.php/jupiter/article/view/77. Acesso em: 26 jul. 2025.